Frequently asked questions

Yes. Without signing up you can convert up to 5 files at a time, 20MB per file and 50MB per batch, free of charge. There is no login step and no email to enter.

It is completely free and nothing is watermarked. You are free to use the converted files commercially.

No. A web browser is all you need. It works right away in current versions of Chrome, Edge, Safari and Firefox.

Yes. Both iPhone and Android are supported — pick files from your photo library and save the results as a single ZIP. Add the site to your home screen and it behaves like an app.

Yes, once you have visited before. Conversion runs inside the browser and the files it needs are stored on your device, so images still convert without a connection.

There is no daily limit. As long as you stay within the per-batch file count (5) and size limits, you can repeat as often as you like.

Only how much you can handle at once. A free account does 10 files at 20MB each; Personal 20 files at 50MB; Pro 100 at 200MB; Business 300 at 500MB. The features and the output quality are identical, and nothing is watermarked.

No. Every paid product is a single payment for a fixed period — there is no subscription at all. When the period ends your account simply returns to free, and you pay again only if you want to continue. There is nothing to cancel, so nothing keeps charging you after you forget about it.

One payment of ₩2,900 gives you Pro limits (100 files at 200MB each) for a single day. It exists for the one afternoon when you have hundreds of photos to get through, and it ends by itself after 24 hours.

If you have not run a single conversion within 7 days of paying, you get the full amount back. After that, or once you have used it, we refund the unused part of the period pro rata. The 24-hour pass is the exception: it only lasts a day, so once you start using it there is nothing left to refund.

For most people, yes. Converting a few photos and using every specialist tool works without an account. Paying only starts to make sense if you regularly handle dozens of files at a time, or if a single file is over 20MB.

No. Every conversion happens inside your own browser and image files are never sent to a server. There is no file on a server to store in the first place.

Open your browser's developer tools (F12), switch to the Network tab and run a conversion — you will see there is no request sending your image anywhere. The fact that conversion keeps working after you disconnect from the internet is the same thing in practice.

Since files are never sent to a server, the leak risk people usually worry about with online converters does not apply. That said, if you are on a shared computer, remember to clean up the files you downloaded.

No. For privacy, metadata such as GPS location, camera model and capture date is automatically stripped during conversion.

In the metadata remover, set the output format to 'Keep original' and you get a copy with the EXIF data removed and the file extension unchanged.

Yes. You can delete the account yourself from the account page, and the data stored with it goes too. Converted images were never uploaded in the first place, so there are no images to delete.

Input covers 8 formats — JPG, PNG, WebP, HEIC, AVIF, GIF, TIFF and JXL — and output covers 5: WebP, JPG, PNG, AVIF and JXL. Converting between images and PDF is supported too.

Yes. HEIC/HEIF photos taken on an iPhone convert to JPG, PNG, WebP and more, and the photo's EXIF orientation is corrected automatically.

For anything going on a website, blog or online store, WebP is the safest choice. At the same visual quality it is 30-80% smaller than JPG, so pages load faster.

Both are next-generation image formats that compress even better than WebP. Support in other software is still limited, so they suit websites you control or long-term storage better than files you send to other people.

Yes. The animated GIF tool converts or shrinks them while keeping the frames and timing. In the regular converter, only the first frame is converted, as a still image.

Yes. You can combine several images into one PDF, or go the other way and turn each page of a PDF into a JPG or PNG.

Not yet — we plan to add them over time. The supported formats page always lists what works today.

Only the first page is converted, and when you add the file we tell you up front how many pages it contains.

'Recommended' is usually enough. Choose 'Smaller file' when you need to save space, or 'Best quality' for printing or archiving. You can also set any value between 10 and 100 manually.

It depends on the quality setting. At the recommended value the difference is usually hard to see, and after converting you can compare the original and the result side by side to judge for yourself.

That is expected behaviour given how the formats work. Converting a lossy JPG into a lossless PNG, for example, makes the file bigger. If your goal is a smaller file, choose WebP or AVIF as the output.

Reducing the resolution helps most. Scale the long edge down to around 2000 pixels, switch the format to WebP and set quality to 'Smaller file' — that can get you to roughly a tenth of the original size.

In the image compressor, lower the quality and reduce the dimensions together and you will fit under most attachment limits (10-25MB).

Yes. Convert 2 or more files and you can download everything as a single ZIP, which is much easier on mobile.

JPG does not support transparency, so you get to choose a background colour — white by default. To keep transparency, choose WebP, PNG or AVIF as the output.

Yes. The resize tool has presets for Instagram (1080x1080, 1080x1350), YouTube thumbnails (1280x720), blog cover images (1200x630) and more.

Yes. The conversion settings support 90-degree rotation and horizontal/vertical flipping, and the crop tool lets you drag to select exactly the area you want to keep.

An AI model runs inside your browser, detects the background and gives you a transparent PNG. Your photo is never sent to a server — only the AI model file is downloaded once, the first time you use it.

No. The format, quality and size settings you used last are saved in your browser and restored on your next visit. The 'Reset settings' button puts everything back to the defaults.

Yes. Set a prefix and suffix in the file name section of the conversion settings and it applies to every result file. Handy for keeping product photos organised.

Yes. The merge and split tool joins up to 20 PDFs at a time, and typing something like “1-3” in the page box pulls out only those pages instead. The original pages are copied as they are, so the text stays selectable and searchable — and nothing is uploaded.

Yes. The PDF compressor re-encodes only the scanned photos inside the file. It does not flatten the pages into pictures, so the text and fonts survive and remain searchable. Type a target size and it adjusts the quality until the file fits.

Yes. Drag over the part you want gone and the mosaic and blur tool covers it. It is the quickest way to remove faces, licence plates or delivery labels before posting a photo for sale, and it all happens in your browser.

Yes. The merge tool stacks them horizontally or vertically. Photos of different sizes are scaled down to match the smallest one — never stretched up and blurred — and any leftover space is filled with white.

Yes. The watermark tool places text or an image wherever you want it, including tiled diagonally across the whole picture. It handles a whole batch at once and hands them back as a ZIP, which is handy for putting a shop name on product photos.

Yes. Pick a spec — passport, visa, résumé and so on — and the ID photo tool seats the face against the guide lines, turns the background white, and lays out a print sheet. You skip the studio and only pay for the printing.

Usually the file is damaged, or its extension does not match its actual format. Check the message shown on screen, and if other images fail too, update your browser to the latest version.

No. Renaming the extension leaves the contents unchanged, so software cannot open it. A real conversion rebuilds the image data — and this service checks each file's actual format and tells you what it really is.

The better a format compresses, the more computation it takes, so a few seconds is normal. Conversion runs in the background, so you can keep using the page while it works.

Press the moon/sun icon at the right of the header to switch between light and dark. Your choice is remembered on your next visit.

Guests are currently limited to 20MB per file and 50MB per batch. Split large jobs into several batches, or use the resize tool to lower the resolution first and then convert.

Email us using the address on the contact page. When reporting a bug, tell us your device, your browser and which format you were converting to and we can look into it faster.